Smart. Reliable. Options That Flex.
Excellent customer service sets us apart. We understand the needs of the payers, local groups, and larger entities and offer quality peer review and utilization review services with a focus on evidence-based medicine and leading industry benchmarks.
Our peer review provides the fastest identification and resolution of at-risk cases, prospective, concurrent or retrospective. Decisions based on our reviews are informed, strategic and useful—and unusually swift, since providers are notified directly and immediately via an instant message within our EMR. The process is interactive and seamless. Clinicians are automatically prompted to match their patients’ progress against accepted benchmarks, including the Official Disability Guidelines (ODG), ensuring a level of consistency not always achievable from a third-party review. By making sure we take control of the peer review process, the TriFlex network offers a refreshingly proactive view of progress and a supremely elevated level of service.
Reliable care also means a dedicated TriFlex representative on-call – and at your disposal – ready to serve your every need. You’ll be assigned one point of contact for scheduling, claims management, and utilization management. Customized reporting delivers only the information each employer wants to see and makes for seamless processes in the electronic exchange of data.
You can count on TriFlex!